Holacracy: a zero-manager, all-leader organization

Zappos was an American start-up, a pioneer in online shoe sales. Today, it’s a diversified and e-commerce giant, bought by Amazon in 2009. Its strong, radical, client-centric corporate culture has become a model of its kind. It’s also one of the largest company to date to have chosen holacracy as an organization mode, the main objective being to boost growth without setting up a bureaucracy.

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