A day, a life, a collaborator
To develop empathy in your teams, there’s nothing like a little imaginative exercise (…in a team). Read more
“Form is the essence brought to the surface.”
It was Victor Hugo who said that. And despite some recent academic controversies, it is undeniable that our body language reveals our emotions. No need to start long studies in psychology or neuroscience to understand what goes on between two people. You only have to pay attention to their expressions, their gestures, their postures. To consider the context of the interaction and, above all, to observe in a factual fashion. Without any preconception. Proof through image. Read more
Looking for inspiration?
Tom and David Kelley lead IDEO, one of the most prolific design and innovation agencies of the last twenty years. They have some ideas to help you find it… Read more
Making a good (first) impression
When you make a good impression in the first few seconds of a meeting, when you’re seen as sincere and trustworthy, more often than not, your interlocutor will give you the opportunity to go further (under favorable conditions). 7 key steps to succeed in this introduction. Read more
The best innovation opportunities are probably… there
Most of your competitors innovate solely on the basis of technical feasibility and economic profitability criteria. There is a third way. Read more
What is the secret weapon of change management?
This is probably one of the most powerful management tools. And yet, unfortunately, it is relatively unused. Probably because it requires time, patience, listening, and courage. And there are so many “more important things” to do… Read more
You’re missing the crucial stuff
Nature has endowed us with incredible sensory organs/sensors: under ideal conditions, we could see the flame of a candle 30 miles away; (almost) hear the movement of atoms; even smell 30 molecules of certain substances. It also provided us with a very limited simultaneous processing capability. In order to be able to make sense and extract usable data, we spend our time, without even realizing it, filtering the world that surrounds us. And we always miss a lot of important things. Sometimes what’s crucial. Read more
Three-headed empathy
Being able to focus your attention on others lies ate the root of empathy, and it’s one of the pillars of emotional intelligence. Leaders with this ability are easy to recognize: they’re the ones who find common grounds, those whose opinions have the greatest weight, those with whom people naturally want to work. Read more
Taking over from an incompetent manager
Not only are incompetent managers unable to achieve their goals: they undermine the performance and sap the morale of their collaborators, destroy trust, and generate conflicts and stress. Taking over from them is no small task. To put all the odds in your favor, don’t ignore all these traumas. Read more
On (men’s) leadership and incompetence
In terms of access to management positions for women, the biggest problems are… the absence of obstacles for incompetent men and the fact that we tend to confuse self-confidence and competence. Read more